​Last  Updated:  29th  March 2026

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Judins Cottage is committed to protecting your personal information. This privacy notice explains how we use any personal data we collect about you when you book with us, use our website, or stay at our holiday cottage.

1. What Information Do We Collect?

We collect information required to manage your booking and stay, including: 

• Identity and Contact Details: Name, postal address, email address, phone number.

• Booking Details: Holiday start/end dates, number of guests (including names and ages of children).

• Payment Details: Payment method and transaction information. Note: We do not store full payment card details.

• Technical Data: IP address and browser type if you use our website.

• CCTV/Security: We may collect footage if CCTV is used for security purposes at our premises. 

2. How Do We Collect Information?

We collect data through:

• Booking enquiries and forms (direct or via third-party agents like Airbnb.

• Email, phone, or written correspondence.

• Website cookies. 

3. How We Use Your Information (Lawful Basis)

We process your personal data based on the following grounds:

• Contractual Obligation: To process your booking, take payments, and provide the services you requested.

• Legitimate Interests: To improve our services, send relevant information about your stay, or maintain security (e.g., CCTV).

• Legal Obligation: To comply with legal requirements, such as tax regulations (storing booking data for 6 years).

4. Sharing your information

We do not sell your personal data. We may share information with:

• Service Providers: Cleaners, maintenance personnel, or booking platforms to facilitate your stay.

• Legal Obligation: Law enforcement or official bodies if required by law. 

​​​5. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes we collected it for, including for tax and accounting requirements. Generally, data is kept for 6 years after your stay. ​

6. Your Rights

Under data protection laws, you have the right to: 

• Access: Request a copy of the data we hold on you.

• Rectification: Request that we fix incorrect data.

• Erasure: Request we delete your personal data ("right to be forgotten").

• Object/Restrict: Object to our processing of your data. 

To exercise these rights, please contact: judinscottage@gmail.com

7. Complaints

If you are unhappy with how we use your data, you have the right to complain to the Information Commissioner's Office (ICO) in the UK. 

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